Terms & Conditions — Southwest Michigan Sales L.L.C.
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the site.
2. Business Information
Southwest Michigan Sales L.L.C.
P.O. Box 5, Three Rivers, MI 49093
Phone: 269-718-4788
Email: admin@southwestmichigansales.com
3. Use of Website
You agree not to misuse this site, including attempting unauthorized access, scraping data, or interfering with site functionality.
All content, including product descriptions, images, and branding, is the intellectual property of Southwest Michigan Sales L.L.C. and may not be copied or reused without permission.
Users must be 18 years or older to make purchases.
4. Product Information
We strive to provide accurate product descriptions and images. However, variations may occur due to lighting, screen settings, or manufacturing differences.
Product availability and pricing are subject to change without notice.
5. Ordering & Payment
Orders are subject to acceptance and may be canceled at our discretion (for example, in cases of suspected fraud or pricing errors).
Accepted payment methods include major credit cards and PayPal.
Sales tax may be applied based on your location.
6. Shipping Policy
We ship worldwide, subject to product-specific and destination-specific restrictions.
Packaging:
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New bubble wrap (large and small)
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New poly bubble mailers (for books, DVDs, VHS, etc.)
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Recycled boxes (sourced locally and marked to remove old labels)
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Packaging peanuts or newspaper when appropriate
Some orders may require signature confirmation.
Damaged Shipments:
Notify us within 7 days of delivery and retain all original packaging.
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USPS claims must be filed at www.usps.com.
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UPS/FedEx claims require photos of the item, packaging, and box.
If a claim is denied, we will still refund your purchase.
7. Returns & Refunds
General Merchandise (Antiques, Vintage, New & Used Items):
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Return Window: Up to 10 days after delivery
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Misdescribed or flawed: We cover shipping both ways
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Unwanted but correctly described: You cover shipping both ways
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Items must be returned in the same condition
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No returns accepted after 10 days
Electronics & Video Games:
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Return Window: Up to 3 days after delivery
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Misdescribed or flawed: We cover shipping both ways
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Unwanted but correctly described: You cover shipping both ways
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Items must be returned in the same condition
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No returns accepted after 3 days
Refund Process:
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Prepaid shipping label emailed upon approval
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Ship items in original packaging
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Refunds issued within 5 business days of receiving the item
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Additional processing time may apply (5–14 business days)
We make every effort to ensure customer satisfaction. If you believe an item was misrepresented or damaged in transit, please contact us directly — we’ll work with you to resolve the issue promptly in accordance with these terms.
8. Limitation of Liability
Southwest Michigan Sales L.L.C. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. This includes, but is not limited to, loss of data, loss of revenue, or product misuse.
In no event shall our maximum liability exceed the total amount paid by the customer for the specific order in question. This limitation applies to all claims, whether based in contract, tort, or otherwise.
Additional Disclaimers
Vintage Product Disclaimer & Health Notice
Southwest Michigan Sales L.L.C. offers vintage and pre-owned items, including kitchenware, textiles, electronics, and collectibles. Because these products were manufactured many years ago, we cannot guarantee that they are free from BPA, lead, or other materials of concern by today’s standards.
All vintage items are sold as collectible or second-hand goods. Customers should use discretion if they intend to use them for food storage, consumption, or wear.
If used for food, drink, or personal purposes, the buyer does so at their own discretion and assumes all associated risks.
Southwest Michigan Sales L.L.C. does not test or certify any vintage or pre-owned item for current safety, health, or electrical standards, and makes no representation that such items meet modern regulatory requirements.
Condition of Goods
Southwest Michigan Sales L.L.C. strives to describe all items accurately, including any known defects, wear, or missing parts. Because many of our products are vintage or pre-owned, some variation in condition and signs of age or use are to be expected.
We stand behind our item descriptions and will accept returns in accordance with our published return policy. However, except as expressly stated in our descriptions or return policy, no other warranties—express or implied—are provided, including any warranty of fitness for a particular purpose or future performance.
Authenticity and Compatibility
We make every reasonable effort to verify the authenticity of branded items and video games. However, due to the age and sourcing of vintage goods, Southwest Michigan Sales L.L.C. cannot guarantee full compatibility with modern systems, accessories, or regional formats. Buyers are responsible for confirming compatibility before purchase.
No Professional Use Guarantee
Our products are intended for personal or collectible use only. Southwest Michigan Sales L.L.C. assumes no responsibility for any damages or injuries resulting from misuse, modification, or improper handling of any item.
9. User Conduct
You agree to interact respectfully with our site and staff.
Any reviews, comments, or messages submitted must not contain offensive, defamatory, or unlawful content.
We reserve the right to remove or moderate user-generated content.
10. Privacy Commitment
Southwest Michigan Sales L.L.C. is committed to protecting your privacy. We comply with all applicable federal and state laws regarding the collection, use, and protection of personal information.
For details, please refer to our Privacy Policy.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
12. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to your use of this website or any purchase made from Southwest Michigan Sales L.L.C., both parties agree to first attempt to resolve the matter informally by contacting the other party.
If a resolution cannot be reached, the dispute shall be governed by the laws of the State of Michigan and resolved exclusively in the state or federal courts located in Michigan. Each party waives any objection to such venue and jurisdiction.
13. Right to Refuse Service
Southwest Michigan Sales L.L.C. reserves the right to refuse service, cancel orders, or terminate accounts at our sole discretion. This may occur in cases of suspected fraud, abusive behavior, violation of our policies, or any other reason deemed necessary to protect our business and customers. Such decisions may be made without prior notice and without liability.
14. Amendments to Terms
Southwest Michigan Sales L.L.C. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to this website. By continuing to use the site or place orders after changes are posted, you agree to be bound by the revised Terms & Conditions.
15. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Return Policy, constitute the entire agreement between Southwest Michigan Sales L.L.C. and the customer regarding purchases and website use. No oral statements or other representations shall modify these Terms.